Attribution
Understand first-touch and last-touch attribution
Attribution connects conversions to the clicks that drove them. Configure attribution settings for each conversion type in Events & Conversions settings.
How It Works
- Visitor clicks your link - They receive a unique visitor ID stored in a cookie
- Visitor browses your site - The tracking pixel maintains the visitor ID
- Visitor converts - The conversion is linked to their click(s) based on the attribution model configured for that conversion type
Attribution Window
The time period during which a conversion can be attributed to a click.
- Default: 30 days
- Range: 1-90 days
If a visitor clicks your link today and converts within your attribution window, the conversion is attributed to that click. Clicks outside the window are not attributed.
Attribution Models
Each conversion type can have its own attribution model. When a visitor clicks multiple links before converting, the model determines how credit is distributed:
First-Touch
100% credit goes to the first link the visitor clicked.
- Best for: Lead generation, understanding initial discovery
- Use case: Content marketing, brand awareness, newsletter signups
- Recommended for: Register, Subscribe, Download conversions
Last-Touch
100% credit goes to the last link the visitor clicked before converting.
- Best for: Understanding what drove the final decision
- Use case: Direct response campaigns, sales promotions
- Recommended for: Add to Cart, Begin Checkout conversions
Position-Based
Credit is distributed across multiple touchpoints: 40% to first click, 40% to last click, and 20% split among middle clicks.
- Best for: Valuing both discovery and closing
- Use case: E-commerce purchases with longer consideration cycles
- Recommended for: Purchase conversions
Position-Based Example
A visitor clicks your YouTube link on Monday, LinkedIn link on Wednesday, and Twitter link on Friday before purchasing. YouTube gets 40% credit, LinkedIn gets 20% credit, and Twitter gets 40% credit.
Default Attribution Models
Each predefined conversion type comes with a recommended attribution model:
| Conversion Type | Default Model | Rationale |
|---|---|---|
| Purchase | Position-Based | Both discovery and closing matter for sales |
| Register | First-Touch | What initially brought them in matters most |
| Add to Cart | Last-Touch | Intent signal driven by most recent interaction |
| Begin Checkout | Last-Touch | Strong purchase intent from final push |
| Download | First-Touch | Lead magnet attribution tracks discovery |
| Subscribe | First-Touch | Acquisition metric values initial contact |
Note
Changing the attribution model for a conversion type only affects new conversions. Existing conversions retain their original attribution.
Best Practices
- Match model to goal - Use first-touch for acquisition metrics, last-touch for intent signals, position-based for purchases
- Set appropriate windows - Longer windows for considered purchases, shorter for impulse buys
- Use unique links - Create separate links for each placement to see which performs best
- Review periodically - As your marketing mix changes, revisit attribution settings